Hamilton Sundstrand’s new customer response center is going live today, which means operators flying any of the 70,000 aircraft that contain one of the 4 million systems with its parts can receive technical assistance or order spare parts through one phone number or email address. Customers have had about 20 entry points for receiving technical information before; now this network is linked under a unified IT platform and master database through the call center. This single resource should ...


"Hamilton Sundstrand Opens High-Tech Response Center" is Premium Content. Subscribing will provide full access to this article as well as the opportunity to access:
-- Critical intelligence on the global aviation, aerospace & defense industries
-- Consolidated, comprehensive coverage of the programs and technologies shaping the industry
-- And much more…

Already registered? here.