Competition Changes Third-Party Travel Agent Websites' Economics By Jon F. Ash, Global Aviation Associates, Ltd. Since the introduction of what was once considered sophisticated computer mainframe reservations systems (Computer Reservations Systems or CRSs) in the late 1960s and early 1970s, the airline industry has been a leader in travel distribution technology. But as technology and innovation progressed through the years, the distribution of airline tickets has continued to be ...

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