A man wanting to confirm his flight with Qantas was put on hold for 15 hours, according to the Sydney Morning Herald. The airline, which says it has no record of the holding caller, says its average wait time is 17 minutes. But the caller, Andrew Kahn, claims he waited on hold for 15 hours, 40 minutes and one second before finally hanging up.
Meanwhile, a man with a metal hip who set off metal detectors then wandered off sparked a security alert at Brisbane's domestic airport, reports the Herald Sun. According to local media reports, all passengers in the Qantas terminal, numbering in the hundreds, had to go through security screening again as a result of the scare.
The UK's Southampton Airport is this week claiming a world first: for its chewing gum recycling bins. The airport hopes the bins will save £3,000 in cleaning costs annually, reports the BBC.
Forget carry-on luggage. A British designer has come up with a new way to take personal belongings onto the plane. The "Stuffa" jacket has 12 built-in storage compartments for clothes reports the Daily Mail. The "walking suitcase" was designed to combat luggage fees charged by budget airlines.
A man who threw a tantrum over a reading light on an Alaska Airlines flight may face charges, according to Associated Press. The passenger, flying from Honolulu to Bellingham, asked a female passenger to turn off his reading light so that he could sleep. Her refusal resulted in an argument full of expletives, reports AP.
No frills airline Ryanair has come up with a novel way of getting passengers on and off the aircraft faster - wider doors, reports The Telegraph. The airline this week said it was talking to Comac about the concept. “The Chinese are willing to listen to what we want,” said Ryanair’s chief financial officer, Howard Millar. “A plane manufactured by Boeing or Airbus is a one-size-fits-all. We want two people to walk through the door.”
A passenger asked to "pull up his pants" was deplaned from a Spirit Airlines flight from Chicago O'Hare after he became "verbally abusive" to flight attendants, reports the Chicago Tribune. The man's pants were "excessively low, hanging below his buttocks," according to a Spirit spokeswoman, who said the airline's code requires passengers to wear "adequate" clothing.