Southwest Airlines could be softening on the idea of charging customers for a first or second checked bag. The door appears open because in a direct question from a reporter on Dec. 14 about the possibility that Southwest might add a charge for those bags or ticket changes, Chairman, President and CEO Gary Kelly said only that Southwest will not be charging for checked bags or ticket changes in 2013 other than a new “no-show” fee for customers who, without notice, fail to show up for ...
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