At Aviation Week's inaugural MRO Latin American conference in Rio de Janeiro last week, several conversations included Brazilian customs. Some people think getting parts through customs in Brazil in a timely fashion is nearly impossible, while other don't think it's a problem at all. Why the disconnect and what are people doing differently?
First of all, companies that don't do their homework and know exactly what the customs' forms and process require will have a problem. Is this surprising? Do your homewwork.
Mauricio Eduardo Gravatim, purchasing manager for GOL Linhas Aereas, says GOL developed a partnership with a single freight forwarder that assists with document control and logistics, which provides the airline with good metrics on what efficiencies exist. "Brazilian customs does have inefficiencies, but we work well with them and don't have problems," he says. But, "You must follow the rules and procedures," he urges.
Azul can clear parts through customs in the same day because it follows the procedures. "We feel more of a delay from OEMs to deliver parts" than waiting for parts to get through customs, says Evandro Braga de Oliveira, the airline's technical director.
Here's a tip from an MRO Latin America attendee: Suppliers need to break out material and labor costs due to different taxes. If you're delivering parts to Brazil and aren't doing that, you're not delivering the right paperwork.
And frankly, "blaming customs can hide your own problems," said another.