ANA Complains About 787 Window Darkness

RSS

Boeing has gone to extreme lengths to make clear to the flying public how fantastic the experience of flying in its new Boeing 787 really is. The campaign went close to claiming that the manufacturer is actually reinventing flying.

While this is a purely personal view, reality is a little less spectacular. After a 12 hour flight from Frankfurt to Tokyo – currently the only 787 long-haul flight – you still feel tired, although some of the passengers on a recent trip claimed they felt the humidity difference. The 787 is also not really significantly less noisy inside the cabin, depending on where you sit. It is even quite a challenge to have a conversation in the forward bar in between the doors 2, where All Nippon Airways (ANA) has installed a small bar. Sound isn’t absorbed very well in this spot. One aspect that really is different on the 787 is the large windows.

But now this: ANA, the aircraft’s first operator, says the dimming windows that don’t have the mechanic shades that can be pulled down on other aircraft are not dark enough and appears to have asked Boeing to make them darker, according to a Reuters report. It is true that when the aircraft flies during daylight, some light still gets through the dimmable windows. But passengers are still resting as they normally would on a late night flight from Europe to Asia or from North America to Europe. And ANA is concerned its passengers can’t sleep well enough. Airbus has already made the issue part of its marketing for the A350, which will have the conventional shades.

Another argument against the dimmable windows is that it takes quite long for them to get from completely transparent to, well, as dark as it gets. Boeing told Reuters that it does not comment on specifics, but that it has received good feedback from passengers.

It’s too soon to tell whether this will be a broader issue for Boeing and whether it is technically and operationally feasible to make the change. ANA’s local competitor Japan Airlines meanwhile has so far not asked for darker windows.

Please or Register to post comments.

What's Things With Wings?

Aviation Week's civil aviation blog

A Century of Aviation Week

Aviation Week & Space Technology is celebrating its 100th anniversary this year. In a series of blogs, our editors highlight editorial content from the magazine's long and rich history.

 

Aug 26, 2016
blog

When Aviation Week Was Accused of Treason -- The Back Story Revealed 7

A 1957 revelation that the U.S. was tracking Soviet missile launches from a secret radar in Turkey has its roots in sleuthing of students from Kettering Grammar School in the UK....More
Aug 23, 2016
blog

When Aviation Week Was Accused Of Treason 23

Aviation Week editors routinely get blowback when they write about sensitive topics, and the best example of that may be an October 1957 story that revealed the U.S. had been tracking Russian missile launches from advanced long-range radar units in Turkey....More
Blog Archive
Penton Corporate

Sponsored Introduction Continue on to (or wait seconds) ×