PARIS–Ryanair said it had signed its first cabin crew recognition agreement, with the ANPAC and ANPAV unions in Italy, paving the way for them to represent the LCC’s directly employed cabin crew in Italy. Ryanair has been forced to radically overhaul its approach to its workforce since a flight-cancellation crisis sparked by a pilot-rostering mix-up brought its tense relationship with staff into the spotlight. In December it announced it was willing to recognize unions, changing ...

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