By Dr. Amy Cohn On April 29, the U.S. Transportation Department will begin fining airlines up to $27,000 per passenger for any flight delayed on the tarmac for more than three hours. As a frequent flyer, it’s hard for me to disagree with the motivation behind this ruling. The airlines need to be held responsible for their decisions, and some of the most egregious tarmac delays in recent history have clearly been the result of poor judgment But as someone who studies the airline ...
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