Mike Hawman doesn't have to look very far beyond his office walls to find the inspiration for his ambitious effort to turn Pratt & Whitney's worldwide network of repair and overhaul shops into a paperless operation. Just 15 or so miles from Hawman's office at the company's East Hartford, Conn., headquarters is the company's new engine assembly plant in Middletown. Not long ago, the facility had its own print shop, optimized to produce one thing: assembly instructions for the engines ...


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