From engine contracts to flight attendant uniforms, USAir's transformation into US Airways by early 1997 seeks to project a new image, attract more business travelers, standardize services and, most importantly for the carrier, save significant amounts of cash. Details from USAir's Tuesday announcement (DAILY, Nov. 13) reveal that while most changes will be physical, the more critical conversions will come out of 15 management- employee working groups championed by Rakesh Gangwal, ...
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