Which Measures Rule? In 2008, while working for a Middle Eastern airline, I spoke with a senior captain who flew a Boeing 767-400ER for Delta Air Lines. I was astonished to learn about the pension cuts he encountered. His experience mirrored that of reader David S. Plewes (AW&ST May 19, p. 8). And yet in “Top-Performing Airlines” (AW&ST May 26/June 2, p. 56) I read that Delta Air Lines ranked No. 3 in the most improved airlines category, year-on-year. Plewes’s ...
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