Line mechanics at United Airlines have been untethered from paper manuals and desktop computers: They are using connected tablets to access all the information they need to keep aircraft moving, and it is paying off. Aircraft with maintenance issues are returning to service about 15 min. faster on average, the airline calculates. The initiative is part of a push to empower front-line employees with mobile technology, explains Jason Birnbaum, the airline’s vice president for operations ...

THIS CONTENT REQUIRES SUBSCRIPTION ACCESS

You must have an Aviation Week Intelligence Network (AWIN) account or subscribe to this Market Briefing to access "Tablets Driving Efficiency For United’s Line Mechanics".

 

Current Aviation Week Intelligence Network (AWIN) enterprise and individual members: please go to http://awin.aviationweek.com for access.

 

Not currently a subscriber? Click on the "Learn More" button below to view subscription offers.

Already registered? here.