Qantas has revealed plans to consolidate its call centers as the latest step in its efforts to slash its workforce, although it remains unclear how many jobs will be cut through this move. The carrier said it will close two of its three Australian call centers – those in Brisbane and Melbourne – and retain only its center in Hobart. The airline is examining all facets of its operations as it looks to cut 5,000 workers to help stem spiraling losses. Qantas employes 200 workers at ...
THIS CONTENT REQUIRES SUBSCRIPTION ACCESS
You must be a paid subscriber to access "Qantas Closes Call Centers In Cost-Cutting Move".
Current Aviation Week Intelligence Network (AWIN) enterprise and individual members: please go to http://awin.aviationweek.com for access.
Not currently a subscriber? Click on the "Learn More" button below to view subscription offers.