Lee Ann Shay

Lee Ann
Shay
Chief Editor, MRO,
Aviation Week & Space Technology

As chief editor MRO, Lee Ann Shay directs Aviation Week's coverage of maintenance, repair and overhaul (MRO), including Inside MRO.

She won the World Leadership Forum’s Aerospace Journalist of the Year Awards in 2009 (propulsion category) and in 2002 (maintenance category), and has been a finalist in other years. In 2017, Lee Ann won the Aerospace Media Awards' Best Future Tech submission. 

She holds a B.A. in English and political science from Luther College and an M.A. in nonfiction writing from John Hopkins University.

Articles
Don’t Be Complacent About Cybersecurity 
The aviation industry is a prime target for hackers—especially given that it is global, digital and interconnected. Don’t be the weak link.
Spirit Airlines Considers New Hangar, Support For New Destinations 
Ultra-low-cost carrier Spirit’s high operational tempo creates unique challenges for MRO.
Engine OEMs On Service Entry And Supply Chain Problems 
How GE, Pratt & Whitney and Rolls-Royce are ramping up new engine programs with a strained supply chain.
MRO Market Disruptors, Cybersecurity Problems Assessed 
Oliver Wyman’s annual MRO survey reveals what aviation executives think will be the top three market disruptors over the next five years.
Why Not Connect Dots In Aviation Aftermarket? 
Finding connections across disparate data sets will be the key to realizing value from big data for MRO.
Internet Of Things For Aviation Gets Real 
Fusing big data, broadband and analytics, evolving technologies helping Internet of Things transform MRO.
GE Succeeds In Stitching Together MRO Data 
CMC digital thread team at GE using data analytics to track parts’ performance
Insight Into Airbus, Boeing, Embraer’s Aftermarket Visions 
An analysis of the new service and support organizations that Airbus, Boeing and Embraer have recently set up and what it means for the aftermarket.
United Airlines Tech Ops Tweaks Improve On-Time Performance 
United Airlines’ senior vice president technical operations talks about changes that have helped the airline better focus on customers’ needs.
Copa Airlines’ Purchasing Director On Preparing For 737 MAX 
Copa’s MRO strategy stresses efficiency improvements as it prepares for service entry of the 737 MAX.
AeroMexico’s Case For Establishing In-house 787 Heavy MRO 
AeroMexico outsourced its first five Boeing 787 C checks but then made the business case to bring that work inhouse to its Mexico City facility.
LATAM Boeing 787
LATAM Examines Maintenance Strategy 
LATAM Airlines Group is more than one year into its new business model aimed at increasing competitiveness against ULCC competitors; the next step involves examining particular aspects of its maintenance strategy.
Copa Prepares For First 737 MAX 
PANAMA CITY—Copa Airlines is in a growth mode—it plans to increase its fleet by 25% by 2020—with the first of 71 Boeing 737 MAX aircraft arriving in August.
Taxes, Customs And 3D Printing Effects On MRO Expansion 
Some countries’ regulations deter business, but Dubai is taking the opposite approach to attract aviation work
TS&S To Use Honeywell Voice Recognition System for MRO
Engine mechanics will be able to log diagnosis observations just by speaking.
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